Long's Jewelers
Services:
Jewelry
Phone: 877-845-6647
|
60A South Ave, Burlington, MA 01803
Overall Rating
4.8 out of 5.0
Quality of Service:
4.9/5.0
Responsiveness:
4.8/5.0
Professionalism:
4.9/5.0
Value for Cost:
4.7/5.0
Flexibility:
4.6/5.0
29 Total Reviews
Phil
Wedding: 5/12/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Simply put..
Excellent service and quality
Very clearn facility
Excellent...
carolyn
Wedding: 3/31/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Judd was incredibly insightful to our needs and recommended many options for our jewelry. His mom, Diane, started the process of choosing an engagement ring with my fiance. Then Judd helped us with our bands and a watch. He even brought in watches from other stores so I wouldn't have to travel to them to see the complete line. Long's dedication to customer service has made us life-long customers. I would never shop elsewhere for jewelry.
Kirsten
Wedding: 8/6/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Two years ago my boyfriend (at the time) and I had gone to Long's to look at engagement rings. Soon after, he returned to seriously look at rings and had a great experience working with Isabel and purchased a beautiful Ritani ring for me. After having such a great experience with Isabel he insisted on getting our wedding bands at Long's as well. We purchased our bands at the Wedding Band Weekend in March and saved $1600. In the year since getting engaged I've lost 40 pounds and have had to get my engagement ring sent back to Ritani twice for resizing, and everyone at the South Shore store has been so accommodating and friendly... even running my resized ring out to my car since it was pouring rain outside!! Such nice people!! I highly recommend getting your rings at Long's, and getting to know Isabel while you're there! :)
Jen
Wedding: 7/16/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We got our wedding bands here during the wedding band event. Between the time we purchased and the time we picked up the bands, we also bought a birthday gift of diamond studs (worn by the recipient on our wedding day). Every encounter has been great, we got a good deal on the wedding bands and the earrings, and have been warmly welcomed and assisted each visit. I'd highly recommend Long's to anyone searching for a jeweler.
Shannon
Wedding: 6/12/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My husband had my engagement ring made here, so we went back to them for the matching wedding band. We also bought his ring from this location. Every time we go in, we are promptly greeted (usually by name!) and taken care of. The wedding band event is a great event as well. We love this store and won't go anywhere else now. We've had nothing but great experiences with them.
Angela
Wedding: 4/16/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We had a family heirloom made into two bands for the brides rings. There were 17 stones in a heart necklace. We purchased one stone and made two bands with 9 stones each. They are amazing. Their prices were unbeatable and it was completed in 2.5 weeks, much quicker than any other quote we recieved. Thank you so much! We will definitely be back.
Frenchy42985
Wedding: 10/16/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I purchased my fiance's engagement ring from Long's and have never had a bad experience here. The representative that I work with is always kind, courteous, and personable. He remembers my name and my family's restaurant every time I come in. My fiance and I were so impressed with the level of service that we purchased our wedding bands from Long's as well. The quality of the diamond if superb. We were also invited to a VIP event as well that was filled with music, passed h'ors douevres, and drinks. It was awesome. I highly recommend Long's Jewelers!
Emily
Wedding: 4/17/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Long's has everything you could possibly want in a jewelry selection that is affordable and yet luxurious enough for your wedding rings. Their service is impeccable. We worked with both the Burlington, MA store and the Boston, MA store and I have zero regrets! They have been fantastic with helping my husband pick out the ring of my dreams and even that second band he surprised me with on our wedding day. Amazing!! I highly recommend their services for weddings, anniversaries, birthdays, the birth of your children, etc.
Casey
Wedding: 2/27/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We were browsing through the different local shops in our area trying to find a place that had really beautiful rings that looked unique and one of those attention getter rings. Long's Jewelers had such a wide variety of rings that I couldn't decide between which 3 rings I should have gotten! My husband chose for me, and the ring was absolutely gorgeous. Pricewise, it was the average cost of good jewelry, but this was excellent jewelry.
kati may and Tony
Wedding: 9/25/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
This was the one and only place my fiance went to purchase wedding bands. Not only was the shopping an absolute breeze, but the prices were very reasonable.
My husband lost almost forty pounds in the months leading up to our wedding. And his band was a full size too big when we were wed...so we brought it back to Long's afterward to have it resized. They didn't charge us a cent to have it fixed...and it still looks like new!
MuffinQueen
Wedding: 9/19/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I cannot recommend the Burlington location highly enough. Mike and Michelle are great to deal with and were able to accomodate my crazy triathlon schedule. I alos ordered my husband's wedding gift from them with ease and professionalism that I think is unparalleled. They were both especially helpful in selecting our wedding bands and making sure they were exactly what we wanted. We also feel that we saved a lot of money on our bands versus other locations we had looked at. Overall an outstanding experience.
bostonbride919
Wedding: 9/19/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My husband purchased my engagement ring at Long's in Burlington MA last year and we went back to purchase both wedding bands in Summer 2009. We have had such a great experience with service at Long's and the jewelry is top notch. I highly recomment Judd at the Burlington location for all of your jewelry needs!
lct
Wedding: 10/12/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We had a great experience at Long's in Burlington, MA. They have a wide selection so we could find beautiful wedding bands in our price range. There was no pressure to buy the most expensive rings which was a welcome experience from other places.
JEG
Wedding: 10/11/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Every branch of Longs that we went into was courteous, friendly and educative. The "Wedding Band Weekend" event was just what we needed to find rings that were just a little bit out of the ordinary. As a lesbian couple, we were pleased to be treated no differently from any other engaged couple. We felt good to buy something so special from this company.
Melissa
Wedding: 8/8/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I absolutely love my wedding ring. I love that you can get free engraving on your ring as well!!
gtpsraj
Wedding: 5/10/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We ordered our wedding bands from Michelle at the Burlington location. We needed the rings, customized, in short order. She was able to get the rings we loved for a great price, and in the timeframe that we needed them. Definitely satisfied customer.
Kimberly
Wedding: 9/21/06
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We were lucky enough to work with the owner. What a great guy!
cmbrenna
Wedding: 10/11/09
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
They were perfect. We were greeted immediately and everyone was so helpful. We got a great price for two beautiful platinum rings.
dstrombe
Wedding: 9/20/08
4.8 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
We got both the engagement ring and wedding bands at Long's. My engagement ring has diamonds going all around. After having it for 1 month, 3 of the small diamonds had fallen out. I was disappointed and wondering how good the quality was. I brought it back to Long's and they fixed it for free, no questions asked. They also checked to make sure all the prongs were tight and the settings were strong. I was initially disappointed in the quality, but they made up for it in service. They made it clear that keeping us happy was a priority and that they were very sorry the initial setting was not as good as it should have been. I went back often to have the ring cleaned and they always did so with a smile. A very friendly staff, eager to help.
emdk
Wedding: 8/5/07
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
Don't miss the vendor's event at the end of March each year! Greatest deals!
Find Long's Jewelers reviews from newlyweds in Nantucket that used Long's Jewelers for wedding Jewelry services.
